Here’s a draft for your Refund Policy:
---
**Refund Policy**
At Bwork, we strive to provide high-quality home services that meet your expectations. However, we understand that there may be occasions when you require a refund. Below is our refund policy:
### 1. Service Satisfaction
We are committed to ensuring your satisfaction. If you are not completely satisfied with our service, please contact us within 48 hours of service completion to discuss your concerns. We will work with you to resolve any issues.
### 2. Refund Eligibility
- **Defective Services**: If our service does not meet the agreed-upon standards or quality, you may be eligible for a full or partial refund.
- **Cancellation**: If you cancel a service more than 24 hours in advance, any prepayments will be refunded in full. Cancellations made less than 24 hours in advance may incur a cancellation fee, as outlined in our Cancellation Policy.
### 3. Requesting a Refund
To request a refund, please contact our customer service team at [your contact information]. Be prepared to provide:
- Your name
- Service details
- Reason for the refund request
### 4. Processing Time
Refund requests will be processed within 7-10 business days. Refunds will be issued to the original payment method.
### 5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website.
### 6. Contact Us
If you have any questions regarding our refund policy, please reach out to us at [your contact information].
Thank you for choosing Bwork for your home service needs!
---
Feel free to tailor this policy to your specific practices and needs!