At Bwork, we strive to provide exceptional service and accommodate our clients' needs. However, we understand that plans can change. Below is our cancellation policy to ensure clarity and fairness for all parties involved:
Cancellation Notice: Clients must provide at least 24 hours' notice for cancellations or rescheduling. This allows us to adjust our schedules and accommodate other clients.
Late Cancellations: Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee equivalent to 50% of the service cost.
No-Show Policy: If a client fails to be present for a scheduled service without prior notice, the full service fee will be charged.
Emergency Situations: We understand that emergencies happen. In such cases, please contact us as soon as possible, and we will do our best to accommodate your situation.
Refunds: If a service is canceled by Bwork for any reason, clients will receive a full refund or the option to reschedule without any penalties.
Thank you for your understanding and cooperation. If you have any questions regarding our cancellation policy, please feel free to reach out.